100% Australian Based MSP
Managed IT Services
Your business deserves IT that works as hard as you do.
Complete PC offers Managed IT services that are proactive, reliable, and designed around your business. We keep your systems running smoothly and your data secure.
We make IT simple, secure, and stress-free — the way it should be.
Our Managed IT is your solution for stress-free, reliable support.
Ready to stop worrying about your IT?
Our Managed IT services keep your systems secure, productive, and running smoothly. From proactive monitoring and fast problem-solving to tailored solutions for your business, we take care of IT so your team can focus on what really matters.
Reasons You Need Managed IT
Why Choose Us?
Choosing the right IT partner shouldn’t be complicated. We make it easy with reliable support, clear communication, and solutions that actually work for your business.
Real People.
All your IT help is delivered locally by our Australian team — no overseas call centres, no delays, just reliable support when you need it.
One-Stop IT
Licensing, devices, help desk, cybersecurity, backups, cloud, phones — we manage your entire IT environment so you don’t have to juggle multiple providers.
Lightning Response
Tickets are picked up within minutes, with guaranteed response SLAs. We minimise downtime with proactive monitoring, maintenance, and real-time issue resolution.
Experts Who Care
With 30+ years in the industry, our certified technicians deliver dependable IT management, strategic guidance, and solutions that scale with your business.
Because growth needs support
Every growing business needs a solid foundation. Our managed IT services give you the tools, protection and support to scale without the stress.
5/5 on Google
Complete PC Solutions
Find the Right Level of IT Support for Your Business
Whether you just need reliable day-to-day support or full cybersecurity protection, our Managed IT plans are designed to keep your business running smoothly. Every plan comes with local support, fast response times, and proactive monitoring — because great IT should just work.
Standard Plan
$99
per user / month
Reliable, everyday IT support for small to medium businesses.
Perfect if you need responsive help desk support, remote and on-site assistance, and essential protection to keep your systems running smoothly — all at an affordable price.
Includes:
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✓ Australian-based help desk
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✓ Remote & on-site support
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✓ 4-hour response SLA
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✓ Proactive monitoring
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✓ Core system maintenance
- ✓ Essential cyber-security software
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✓ Anti-virus software
- ✓ Email spam filtering
Elite Plan
$119
per user / month
Complete Managed IT + advanced cybersecurity for total peace of mind.
Ideal for businesses with higher security demands or compliance needs. Includes everything in Standard plus powerful security tools, smarter monitoring, and user protection.
Includes:
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✓ Everything in Standard
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✓ ThreatLocker application control
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✓ LastPass Business
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✓ Nodeware vulnerability scanning
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✓ Dark web monitoring
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✓ User security training
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✓ Essential 8 security alignment
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✓ Enhanced reporting & insights
Where we can help
Cloud
Services
Microsoft 365, cloud storage, collaboration tools and secure access — designed to keep your team working anywhere.
Cloud
Voice
Modern VoIP and business phone systems that replace traditional phones and support remote and hybrid teams.
Cyber
Security
Layered protection, monitoring and user awareness to reduce risk and protect your business from cyber threats.
Data
Protection
Backups, disaster recovery and business continuity planning to keep your data safe and recoverable.
Device
Management
End-to-end management of laptops, desktops and servers — from setup to secure offboarding.
IT Strategy
Technology planning and advice that aligns your IT systems with your business goals and growth plans.
What Our Clients Say About Us
“Again, Complete PC Solutions were fantastic. They answer the phone straight away, you speak to a real person, they get to it immediately and in five minutes while I am on the phone, all done perfectly. Would not consider anyone else.”
Charles HowittVerified Google Review
“The quality of service we've experienced with Complete PC Solutions since the start of our business, over the past 8 years, has been exceptional. Their prompt, reliable solutions and deep expertise have consistently exceeded our expectations. We highly recommend Complete PC Solutions to anyone seeking IT services.”
Grandstand Real EstateVerified Google Review
“We have been working with Complete PC for about 3 years and are very happy with their service. Each of the team members have excellent communication and technical skills. It is rare for a support request not to be sorted by one of the team. Thanks team CPC.”
Gregory MillardVerified Google Review
Frequently asked questions
What is Managed IT?
Managed IT is a proactive service where we look after your entire IT environment — support, security, maintenance, backups and monitoring — for one predictable monthly fee.
How fast is your response time?
Tickets are assigned quickly, usually within minutes, with guaranteed response times based on priority to minimise downtime and disruption.
Can you support both remote and onsite issues?
Yes. We resolve most issues remotely, but onsite support is included when required — handled by our own technicians, so you will never need to deal with third parties or delays.
Can you work with our existing systems and providers?
Yes. We can support your current setup and advise on improvements over time — there’s no need to replace everything to get started.
Do you provide Australian-based support?
Yes. Our technicians are 100% Australian-based. No overseas call centres, no hand-offs — just local experts who understand your business and can respond quickly.
Let us make your IT simple, secure and stress free.
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